Terms & Conditions
At Kooima Ag® our goal is to manufacture quality replacement parts at competitive prices. For additional information or to place an order, telephone toll free 1-800-522-8874 or order online.
7:00 a.m.- 5:00 p.m. Monday thru Friday (CST).
Prices are subject to change without notice. All shipments are billed at the prices in effect at the time of ordering. For the most current prices, check this website.
BILLING AND TERMS
Methods of payment include MasterCard®, Visa®, Discover®, American Express® and John Deere® Financial. Personal checks (payable to: Kooima Ag) are accepted with the understanding that the check must be received in our office before the merchandise can be shipped.
Return new or unused products to Kooima Ag® within one year of delivery. Damaged or defective products must be returned within 30 days for a refund or exchange; please keep all packing materials for inspection. Before returning parts, you must contact our sales department to acquire a Return Goods Authorization (RGA) number and shipping instructions. The RGA number must be clearly marked on the outside of the package, with a Kooima Ag® packing list or invoice included. Return parts will be subject to a 15% restocking charge. Proper credit (for the cost of product only) will be issued to the original form of payment after the product has been received, or an exchange will be sent promptly if requested. Returns must be purchased from Kooima Ag® and in marketable condition (excluding warranty returns). Unfortunately we cannot except packages sent freight collect or COD.
Send returns prepaid to:
2642 Rock Ridge Road
Rock Valley, IA 51247
All orders will be shipped the same day as received when at all possible. Occasionally items may be temporarily back-ordered due to circumstances beyond our control. These items will be shipped as soon as available and priced according to prices in effect at the time of the original order.
The products sold or supplied by Kooima Ag® shall have the warranty (if any) of the manufacturer or other supplier to Kooima Ag®. Kooima Ag® disclaims all warranties either express or implied, including but not limited to implied warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE with respect to any merchandise purchased from Kooima Ag®, the Kooima Ag® website or catalog. Kooima Ag®'s liability in connection with a customer's purchase is expressly limited to Kooima Ag®'s Return Procedure set forth above. Kooima Ag® will not assume responsibility for shipping and handling costs, loss of crop or loss of time for any warranted products. Limited warranty on knives and shearbars that ingest stones, wood, steel etc.; all claims for consequential, incidental or special damages are hereby excluded. In no event shall Kooima Ag®'s liability under this warranty exceed the purchase price paid for the product.
Product names, logos, brands, and other trademarks featured or referred to within Kooima Ag® products and services and within kooima.com are the property of their respective trademark holders. These trademark holders are not affiliated with Kooima Ag®, our products, or our website. They do not manufacture, distribute or endorse our parts.
THIRD PARTY LINKS
This Web site may contain links to non-Kooima Ag® sites. These links are provided to you only as a convenience. Such linked sites are not under the control of Kooima Ag® and Kooima Ag® is not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link does not imply endorsement by Kooima Ag® of the site, and Kooima Ag® shall have no responsibility for information which is referenced by or linked to this Web site.